Your online mall for Gift Cards.

Terms of Use

Last updated: October 22, 2012

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING YouGotaGift.com (the "Application"). BY USING THE APPLICATION, YOU ARE AGREEING TO BE BOUND BY THESE TERMS AND THE APPLICATION PRIVACY POLICY. THESE TERMS AND OUR PRIVACY POLICY SUPPLEMENT, BUT DO NOT OVERRIDE. IF YOU DO NOT AGREE TO THE FOREGOING, DO NOT USE THE APPLICATION.

General

YouGotaGift.com (the “Application”) may be used for personal non-commercial use strictly in accordance with these Terms of Use (“Terms”) and our Privacy Policy.

Competent to Enter Into a Binding Agreement

By using the Application, you are representing that you are of legal age (18 years and over), legally competent to enter into a binding agreement and are not otherwise prohibited from using or receiving the Application pursuant to applicable law.

Prohibited Conduct

You agree that you will not use the Application for any revenue generating endeavor, commercial enterprise or other purpose for which it is not designed or intended, including any unauthorized non-commercial marketing and promotional campaigns, target or mass solicitation campaigns or political campaigning.

Services Provided by Affiliates and Third Parties

Some of the features may be provided by third parties - such as Facebook - and you may be subject to the terms of service of those third parties in addition to these Terms.

Compatibility with Devices

YouGotaGift.com LTD does not warrant that the Application will be compatible or interoperable with your device or any other hardware, software or equipment installed on or used in connection with your device.

Changes to the Application

We may issue upgraded versions of the Application and may automatically upgrade the version of the Application on our website. We may change, expand and improve the Application. We may at any time cease to continue operating part or all or selectively disable certain aspects of the Application.

Carrier Charges

You acknowledge and understand that when using the Application from your phone it will require and utilize phone service or data access. Carrier rates for phone and data may apply and you are responsible for any such charges.

Your Account Information

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device, and you agree to accept responsibility for all activities that occur under your account or password. It is your responsibility to advise us if you are aware of any unauthorized access to your account. YouGotaGift.com LTD reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders in its sole discretion.

You are required to provide accurate and complete information when you create your account with us, and you are required maintain at all times true, accurate and complete information related to your account. We are under no obligation to retain a record of your account or any data or information that you may have stored by means of the account or your use of the Application. You are prohibited from utilizing alter-egos or other disguised identities when utilizing the Application. You are under no obligation to use or continue to use the Application and may cease use of the Application without notice to YouGotaGift.com LTD.

Security and Privacy

Certain personal information and other information provided by you may be stored on your device even if such information is not collected by the Application. It is your responsibility to maintain the security of your device from unauthorized access. Use by the Application of any personal information about you is subject to our Privacy Policy.

While YouGotaGift.com LTD makes commercially accepted efforts to maintain the security of customer transactions, its liability in cases of third party theft or misuse is limited to the funds which YouGotaGift.com LTD has already collected in reference to the your most recent order.

Electronic Communications

When you use the Application or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Trademarks

YouGotaGift.com and other marks we use in connection with the Application and our website are registered trademarks of YouGotaGift.com LTD or its subsidiaries in the United Arab Emirates and other countries. In addition YouGotaGift.com graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of YouGotaGift.com LTD or its subsidiaries. YouGotaGift.com's trademarks and trade dress may not be used in connection with any product or service that is not YouGotaGift.com's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits YouGotaGift.com. All other trademarks not owned by YouGotaGift.com LTD or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by YouGotaGift.com LTD or its subsidiaries.

Copyright/Trademark Complaints

YouGotaGift.com respects the intellectual property of others. If you believe that your work has been copied, or infringed, in a way that constitutes copyright infringement or trademark infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement set forth below.

Product Descriptions

YouGotaGift.com attempts to be as accurate as possible. However, much of the product information associated with the Application is provided by third parties for which YouGotaGift.com relies on to be accurate and non-misleading. Accordingly, YouGotaGift.com does not warrant that the Application, product descriptions, and other content on this site are complete, accurate, non-misleading, reliable, current or error-free.

Returns and Refunds

YouGotaGift.com does not accept cashbacks, refunds or returns.

Honoring Your Payment Commitments

When you make a purchase using the Application you are representing to us that (i) any credit information you supply is true and complete, (ii) charges incurred by you will be honored by your credit/debit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes.

Unlawful Activity

We reserve the right to investigate complaints or reported violations of this Agreement and to take any action we deem appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information.

Disclaimer Of Warranties And Limitation Of Liability

Any use of the Application shall be at your sole risk. YouGotaGift.com disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability or availability of information or the material accessible by use of the Application.

THE APPLICATION IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUGOTAGIFT.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE APPLICATION. YOU EXPRESSLY AGREE THAT YOUR USE OF THE APPLICATION AND SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, YOUGOTAGIFT.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF NON-INFRINGEMENT AND MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOUGOTAGIFT.COM DOES NOT WARRANT THAT THE SERVICES YOUGOTAGIFT.COM'S SERVERS, OR THE E-MAIL YOU RECEIVE AS A RESULT OF YOUR USE OF THE APPLICATION ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUGOTAGIFT.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE APPLICATION, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

WE AND OUR AFFILIATES SHALL NOT BE LIABLE FOR ANY LOSS, INJURY, CLAIM, LIABILITY, OR DAMAGE OF ANY KIND RESULTING IN ANY WAY FROM (A) ANY ERRORS IN OR OMISSIONS OR ANY SERVICES OR PRODUCTS OBTAINABLE FROM THE APPLICATION OR SERVICES, (B) THE UNAVAILABILITY OR INTERRUPTION OF THE APPLICATION OR SERVICES OR ANY FEATURES THEREOF, (C) YOUR USE OF THE APPLICATION OR SERVICES, (D) THE CONTENT CONTAINED IN OR ACCESSIBLE THROUGH THE APPLICATION OR SERVICES, OR (E) ANY DELAY OR FAILURE IN PERFORMANCE BEYOND OUR CONTROL.

TO THE MAXIMUM EXTENT PERMITTED UNDER THE APPLICABLE LAW, YOUGOTAGIFT.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

Indemnification

You agree to indemnify, defend and hold us and our partners, agents, officers, directors, employees, subcontractors, successors and assigns, third party suppliers of information and documents, attorneys, advertisers, product and service providers and affiliates harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to your violation of these Terms or use of the Application.

Applicable Law

By using the Application, you agree that the laws of the United Arab Emirates will govern these Terms and any dispute of any sort that might arise between you and YouGotaGift.com LTD or its affiliates.

Miscellaneous

The language in these Terms shall be interpreted as to its fair meaning and not strictly for or against any party. Should any part of these Terms be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with the Application is in conflict or inconsistent with these Terms, these Terms shall take precedence. Our failure to enforce any provision of these Terms shall not be deemed a waiver of such provision nor of the right to enforce such provision. Our rights under these Terms shall survive any termination of your use of the Application.

Updates or Revisions to These Terms

From time to time, we may post on our website revisions of existing policies or new policies. Please review them and they govern your use of the Application. We reserve the right to make changes to the Application and our policies at any time.

Contacting Us

You may contact us through the following means at the following addresses:

By Mail:
YouGotaGift.com LTD
The Lofts, Building 3, Entrance B
Unit 4, Ground Floor
Dubai Media City, Dubai, U.A.E.
P.O. Box 502681

By Phone:
Sunday till Thursday, 9 am till 6 pm GST
Call +971 4 441 8473

By Email:
help@yougotagift.com

Read More Reviews (16)
Customer Reviews
Really pleased to discover the site in order to send our Dubai-dwelling daughter a birthday gift. Really fast and efficient. She was delighted. Thank you.
Jen Sutton via Facebook
Dearest Nula, I know this is a little impersonal but I just love the company and think it's a wonderful way to give someone something. So here is your little something, to introduce you to Yougotagift.
Jumana via Email
The website looks modern, fresh and descriptive. Information was transparent and easy to see the details of what I was purchasing. The gift was easy, versatile and safe to organise payment ... more
Fiona R. via Email
This is actually a nice service for people who live aboard! Well done
Christina G. via Email
It was such a lovely surprise from my amazing friends!
Jodie P. via Email
Really pleased to discover the site in order to send our Dubai-dwelling daughter a birthday gift. Really fast and efficient. She was delighted. Thank you.
Very Happy
Jen Sutton via Facebook
Dearest Nula, I know this is a little impersonal but I just love the company and think it's a wonderful way to give someone something. So here is your little something, to introduce you to Yougotagift.
Very Happy
Jumana via Email
The website looks modern, fresh and descriptive. Information was transparent and easy to see the details of what i was purchasing. The gift was easy, versatile and safe to organise payment through my chosen method. The eCard could be delivered on the day and time that I specified. I love this service!!
Very Happy using YouGotaGift.com
Fiona R. via Email
Though the customer service while redemption to the mall card was a bit slow..I think this is the best gift anyone can get! I was able to redeem the mall card at multiple stores until I completed its value. Best gift ever..definitely using YouGotAGift again! :*
Very Happy at Mall of the Emirates & City Centre
Monica via Email
This is actually a nice service for people who live aboard! Well done
Happy at Virgin Megastore
Christina G. via Email
It was such a lovely surprise from my amazing friends!
Very Happy at The Nail Spa
Jodie P. via Email
Very Happy and Thankful for the giftcard. Thumbs UP for your team!
Very Happy at Nike
Jaynor G. via Email
It was a great experience. hassle FREE.
Very Happy at Vox Cinemas
Nurali via Email
My Kids love the gifts when they got it. They got their personal Kitchen set and a lot of Play dough toys. It's feel Grate! when we saw the kids smiling face. Thanks for your wonderful exchange program. Best Regards, Sajid Mallebhari
Very Happy at Babyshop
Sajid M. via Email
This was the first time that they saw this particular gift voucher but they made sure that I have a hassle free experience.
Very Happy at Babyshop
Ahmad N. via Email
Good service .. Cooperated sales ..
Happy at Wojooh
Engy E. via Email
Nice , Easy , Simple.
Very Happy at IQ
Jad via Email
They were v helpful and had everything I needed.
Very Happy at Sun and Sands Sports
Tracey K. via Email
It was easy to redeem and gave me a freedom to pick whatever I liked
Very Happy at Jones The Grocer
Mita via Email
I had a wonderful birthday here. Very relaxed, great food, lovely service. Thanks mum, for arranging this from the UK for me :)
Very Happy at Jones The Grocer
Kelly M. via Email
Sindy at NBar was great with my Mother and listened to her requests and was incredibly kind. The salon at Jumeirah Walk is clean and well designed. There is room for improvement on other angles but overall I was pleased because they made my Mother smile and that was all I wanted.
Very Happy at N.Bar
Sonia via Email
ACE staff were so helpful, they printed the voucher for me.
Very Happy at Ace
Faisal D. via Email
I really loved the place and clothes. Glad I could pick up something new in animal print.
Very Happy at Galeries Lafayette
Swathy R. via Email