Your online mall for Gift Cards.

FAQs

Gift Senders

What is YouGotaGift.com?

YouGotaGift.com is a service that offers a fun and convenient way to send personalized eGift Cards from popular stores, directly from your computer or smart-phone to your friends and family living in the UAE, Qatar and Lebanon. The eGift Cards are sent by email or sms and can also be printed if you wish to personally hand-deliver your card.

How do I purchase an eGift Card?

Four simple steps:

  1. Select the store you’d like to gift from the convenience of your smart-phone, computer or tablet
  2. Personalize your eGift Card with a greeting, message and photo or video
  3. Select the delivery method by email, SMS or print at Home
  4. Securely pay using your Visa, MasterCard, AMEX or PayPal

What gifting solutions does YouGotaGift.com offer?

We offer four types of gifting solutions:

  1. Personal Gifting: Send an eGift Card from popular stores to friends and family for any occasion by email, SMS or print at Home.
  2. Money Wedding Registry: The easiest way to avoid unwanted wedding gifts by collecting cash to purchase what you really need the most. Funds collected are then transferred to a Prepaid Visa Gift Card that can be used worldwide where Visa is accepted. Contact us for other transfer options. Click here to set one up.
  3. Group Gifting: Easily collect money online towards an eGift Card for a friend, family member or co-worker. Perfect for any special occasion. Click here to set one up.
  4. Corporate Gifting: Designed specifically for organizations that want to reward their employees with an eGift Card. For any inquiries or to setup an account, please contact us at info@yougotagift.com or +971 4 458 8244.

How will my eGift Card be delivered?

There are four ways to send an eGift Card. The preferred method for instant delivery is by email and SMS. Or, you can print at home and deliver the eGift Card yourself. Please note that we do not deliver the Gift Card by courier or postal service.

How long is the eGift Card valid for?

Typically, each eGift Card is valid for 12 months from the date of purchase, unless otherwise specified. The eGift Card validity is specified in the purple ‘Redemption Details’ box located on the eGift Card.

Can I personalize my eGift Card?

Absolutely, that’s the beauty of our service! We have a variety of greetings to choose from for any occasion, and you can include a personal message and photo or a video.

Payment

Why isn’t my payment going through?

If you are using a non United Arab Emirate Credit Card, it is possible that your bank has blocked the transaction, so please contact them to clear it. If you are making a large purchase your transaction may be blocked for security reasons, so please contact us at help@yougotagift.com. If you still continue to experience problems or are having difficulties otherwise, please contact us at help@yougotagift.com. We accept Visa, MasterCard, AMEX and PayPal.

Can I get a refund if I change my mind on the purchase?

No, this is not an option as the stores do not support this policy.

Gift Receiver

How do I redeem my eGift Card?

Simply show the barcode on the eGift Card to the cashier from your smart-phone. Or, you can print the eGift Card and take it to the store.

Typically, each eGift Card is valid for 12 months from the date of purchase, unless otherwise specified. The eGift Card validity is specified in the purple ‘Redemption Details’ box located on the eGift Card.

What can I purchase with my eGift Card?

The eGift Card can be used for any merchandise or service at the merchant specified on the eGift Card, unless stated otherwise in the purple ‘Redemption Details’ section located on the eGift Card.

Where can I redeem my eGift Card?

The eGift Card can be redeemed at any merchant outlet as indicated on your eGift Card in the ‘Store Locations’ section. You can also find a store location by selecting the merchant eGift Card from our site and selecting ‘Store Locations.’

Read More Reviews (16)
Customer Reviews
Really pleased to discover the site in order to send our Dubai-dwelling daughter a birthday gift. Really fast and efficient. She was delighted. Thank you.
Jen Sutton via Facebook
Dearest Nula, I know this is a little impersonal but I just love the company and think it's a wonderful way to give someone something. So here is your little something, to introduce you to Yougotagift.
Jumana via Email
The website looks modern, fresh and descriptive. Information was transparent and easy to see the details of what I was purchasing. The gift was easy, versatile and safe to organise payment ... more
Fiona R. via Email
This is actually a nice service for people who live aboard! Well done
Christina G. via Email
It was such a lovely surprise from my amazing friends!
Jodie P. via Email
Really pleased to discover the site in order to send our Dubai-dwelling daughter a birthday gift. Really fast and efficient. She was delighted. Thank you.
Very Happy
Jen Sutton via Facebook
Dearest Nula, I know this is a little impersonal but I just love the company and think it's a wonderful way to give someone something. So here is your little something, to introduce you to Yougotagift.
Very Happy
Jumana via Email
The website looks modern, fresh and descriptive. Information was transparent and easy to see the details of what i was purchasing. The gift was easy, versatile and safe to organise payment through my chosen method. The eCard could be delivered on the day and time that I specified. I love this service!!
Very Happy using YouGotaGift.com
Fiona R. via Email
Though the customer service while redemption to the mall card was a bit slow..I think this is the best gift anyone can get! I was able to redeem the mall card at multiple stores until I completed its value. Best gift ever..definitely using YouGotAGift again! :*
Very Happy at Mall of the Emirates & City Centre
Monica via Email
This is actually a nice service for people who live aboard! Well done
Happy at Virgin Megastore
Christina G. via Email
It was such a lovely surprise from my amazing friends!
Very Happy at The Nail Spa
Jodie P. via Email
Very Happy and Thankful for the giftcard. Thumbs UP for your team!
Very Happy at Nike
Jaynor G. via Email
It was a great experience. hassle FREE.
Very Happy at Vox Cinemas
Nurali via Email
My Kids love the gifts when they got it. They got their personal Kitchen set and a lot of Play dough toys. It's feel Grate! when we saw the kids smiling face. Thanks for your wonderful exchange program. Best Regards, Sajid Mallebhari
Very Happy at Babyshop
Sajid M. via Email
This was the first time that they saw this particular gift voucher but they made sure that I have a hassle free experience.
Very Happy at Babyshop
Ahmad N. via Email
Good service .. Cooperated sales ..
Happy at Wojooh
Engy E. via Email
Nice , Easy , Simple.
Very Happy at IQ
Jad via Email
They were v helpful and had everything I needed.
Very Happy at Sun and Sands Sports
Tracey K. via Email
It was easy to redeem and gave me a freedom to pick whatever I liked
Very Happy at Jones The Grocer
Mita via Email
I had a wonderful birthday here. Very relaxed, great food, lovely service. Thanks mum, for arranging this from the UK for me :)
Very Happy at Jones The Grocer
Kelly M. via Email
Sindy at NBar was great with my Mother and listened to her requests and was incredibly kind. The salon at Jumeirah Walk is clean and well designed. There is room for improvement on other angles but overall I was pleased because they made my Mother smile and that was all I wanted.
Very Happy at N.Bar
Sonia via Email
ACE staff were so helpful, they printed the voucher for me.
Very Happy at Ace
Faisal D. via Email
I really loved the place and clothes. Glad I could pick up something new in animal print.
Very Happy at Galeries Lafayette
Swathy R. via Email